Administrative Coordinator

6 days ago

North Plympton, South Australia Southern Cross Care (SA, NT & VIC) Inc Full time
About the Role

The Administration Reception Coordinator will play a key role in providing strong leadership across the reception team at Southern Cross Care. This position requires a highly organized and effective communicator who can provide efficient, consistent, and proactive support services to Health and Wellness service programs and associated internal and external stakeholders.

Key Responsibilities
  • Provide leadership to the administration (reception) staff, fostering a culture of individual performance, accountability, and respectful working relationships.
  • Effectively lead, supervise, guide, support, and train administration (reception) staff to ensure consistent service delivery.
  • Ensure a professional reception and customer service to clients, visitors, and staff.
  • Regularly update, inform, and ensure that the direct line Manager, Program Manager, and Leadership team is aware of any changes, incidents, or other matters relating to the administration (reception) services.
  • Attend regular staff and leadership meetings and ensure all administration services staff are aware of outcomes.
  • Oversight of administration (reception) staff to ensure service efficiency and quality.
  • Develop and maintain administrative process policy and procedure to ensure efficient, consistent, and quality service provision for reception services.
About You

We are looking for a highly skilled and experienced individual who can provide exceptional leadership and administrative support to our reception team. The successful candidate will have a proven track record in supervision and coordination of staff, experience in a complex administration role, and excellent interpersonal and communication skills.

The ideal candidate will have a strong customer service focus, exceptional organizational and time management skills, and intermediate or advanced computer skills using Google suite programs and proficiency in using in-house and other database and software applications.

We value the diversity in our team and offer salary packaging benefits to maximise your take-home pay. When you work for us, we value you as an individual, care for your wellbeing, and develop your skills to help you build your career.

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