
Chief Financial Transaction Manager
4 days ago
**Night Auditor Role Overview**
Responsibilities:- Process financial transactions, including room charges, debit and credit payments, cash, and cheques according to established procedures.
- Manage guest check-in and check-out processes, handle wake-up call requests efficiently.
- Provide exceptional customer service by answering phones and handling overnight guest queries in a prompt and professional manner.
- Operate night audit property management systems or manual equivalents with accuracy and precision.
- Perform additional tasks such as concierge services and special guest requests as needed.
- Strong accounting and mathematical skills for accurate auditing and payment processing.
- Proven cash handling experience for counting and securing bank and processing cash payments.
- Proficiency in computer software, particularly Property Management Systems (PMS).
- Excellent verbal communication and listening skills for effective interactions with guests and staff.
- Knowledge of hotel operations, local area information, and offers is highly desirable.
- Strong interpersonal and communication skills, with the ability to manage multiple tasks and conflicting deadlines.
The successful candidate will enjoy a dynamic work environment, opportunities for career growth and development, and competitive compensation packages.
Others:This role requires a flexible approach to work, with a willingness to adapt to changing priorities and deadlines. If you are a motivated and organized individual who enjoys working in a fast-paced environment, we encourage you to apply.
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