Technical Support Specialist

16 hours ago

Brisbane, Queensland, Australia beBeeAnalytical Full time $80,000 - $130,000
Job Opportunity

We are seeking a skilled professional to fill the position of Application Support Specialist. As part of our team, you will play a crucial role in ensuring the smooth operation of our software solutions.

About the Role

This exciting opportunity allows you to utilize your analytical skills and technical expertise to identify and resolve complex issues within our systems. You will work closely with our customers and internal teams to provide top-notch support and ensure their complete satisfaction.

Key Responsibilities

  • Provide high-quality customer service and technical support for our software solutions.
  • Analyse data and logs to identify issues and develop effective solutions.
  • Troubleshoot system problems and implement temporary and permanent fixes to restore software functionality.
  • Collaborate with cross-functional teams to resolve complex issues and improve overall system performance.

Requirements

  • Critical thinking and problem-solving skills.
  • Ability to learn and adapt quickly in a fast-paced environment.
  • Excellent communication and interpersonal skills.

Preferred Qualifications

  • Experience in customer support or technical roles.
  • Familiarity with virtualization, networking, and database fundamentals.

Work Environment

This is a full-time position based in Brisbane, QLD, with occasional travel to mine sites required (up to 10% of work time).

Your Benefits

This role offers a competitive salary package, opportunities for career growth and development, and a dynamic work environment.

How to Apply

To apply for this exciting opportunity, please submit your resume and cover letter outlining your relevant experience and qualifications.

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