Technical Specialist

8 hours ago

Brisbane, Queensland, Australia beBeeTechnical Full time $90,000 - $110,000
Job Overview:

We are seeking a skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for providing technical support and assistance to ensure smooth operation of hardware, software, and network systems.

  • Maintain and support desktop, laptop, printers, and mobile devices to guarantee optimal performance for end-users.
  • Manage and resolve helpdesk tickets in a timely manner, ensuring customer satisfaction.
  • Assist with the installation, configuration, and ongoing usability of system hardware and software.
  • Provide remote and on-site technical assistance and training to end-users as required.
Required Skills and Qualifications:
  • Experience with Jira Service Management, Confluence, Intune, Azure, Microsoft Teams.
  • Desirable: experience with hybrid mail environments and mobile devices.

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