Enterprise Desktop Solutions Expert

5 days ago

Brisbane, Queensland, Australia beBeeExpert Full time $120,000 - $145,000
Enterprise Desktop Solutions Expert

We are seeking a highly experienced Enterprise Desktop Solutions Expert to lead our team in delivering exceptional desktop environments and Microsoft technology solutions.

About the Role
  • This key position involves providing expert-level support for Microsoft technologies, including Windows 10/11, Microsoft 365, Active Directory, and Azure-based solutions.
  • You will be responsible for delivering endpoint management services using Microsoft Endpoint Configuration Manager (MECM), encompassing OS deployment, software updates, and application packaging.
  • Manage and maintain desktop operating system images across physical and virtual desktop infrastructure (VDI), particularly utilizing Omnissa Horizon.
  • Collaborate with cross-functional teams on customer onboarding, solution architecture, and emerging technology research.
  • Participate in project delivery, technical responses for proposals, and pre-sales activities like demonstrations and proof of concepts.
  • Lead and mentor junior team members, fostering knowledge sharing and ongoing improvement initiatives.
  • Provide after-hours support as part of an on-call roster, ensuring high availability and responsiveness.
Requirements
  • Demonstrated experience in enterprise-level system administration, preferably within government or large-scale organisations.
  • Strong knowledge and hands-on experience with Active Directory, Group Policy Management, Windows desktop support, and ITSM frameworks (such as ServiceNow).
  • A proven track record of identifying and resolving technical issues in complex infrastructure environments.
  • Excellent communication and collaboration skills to engage with both technical and non-technical stakeholders.
  • A proactive attitude toward continuous learning, professional development, and contributing to a positive team culture.

To excel in this role, you should possess excellent communication and collaboration skills to effectively interact with both technical and non-technical stakeholders.

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