Customer Service Representative

1 month ago


South Yarra, Victoria, Australia Credit Union Australia Full time
About the Role

We're seeking a highly skilled Contact Centre Specialist to join our team at Great Southern Bank. As a key member of our customer centre, you'll be the first point of contact for all inbound calls from customers, delivering an exceptional customer service experience.

Key Responsibilities
  • Provide a superior level of service to customers, identifying opportunities to enhance their experience through active promotion of our products and services.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with banking products and services, using this knowledge to provide informed advice to customers.
What We Offer

At Great Southern Bank, we're committed to helping our customers achieve their financial goals. As a Contact Centre Specialist, you'll have the opportunity to make a real difference in people's lives, while developing your skills and knowledge in a dynamic and supportive environment.

We're a customer-obsessed bunch, and we're looking for someone who shares our passion for delivering exceptional service. If you're a motivated and enthusiastic individual with a strong customer focus, we'd love to hear from you.



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