Triage Breakdown Specialist
2 weeks ago
The ideal candidate will be responsible for triaging breakdowns nationally, diagnosing root causes, and determining necessary repairs and prioritizing responses.
They will also monitor vehicle telematics to assist in timely vehicle repairs, communicate and collaborate effectively with drivers, Linfox Service Centres, and Vendors to drive corrective repair actions.
In addition, the successful candidate will ensure compliance with safety protocols and regulatory requirements, and coordinate maintenance/repairs with nation-wide Linfox Service Centres and Vendors.
RequirementsThe following qualifications and skills are essential for this role:
- Mechanical Trade qualification as a Heavy Vehicle Mechanic
- In-depth knowledge and familiarity of heavy vehicle systems, mechanics, and electronics
- Familiarity with heavy vehicle telematic systems is highly regarded
- Excellent communication, problem-solving, and analytical skills
- Ability to work under pressure, prioritize tasks, and meet deadlines
- Intermediate computer skills (Excel, Word) – experience with SAP is highly regarded
Linfox is committed to providing an inclusive and diverse workplace where our people can perform at their best.
We welcome and encourage applications from people of all backgrounds, identities, and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations, and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply.
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