Heavy Vehicle Triage Specialist

14 hours ago


Laverton North, Victoria, Australia Linfox Full time

Linfox is a leading logistics and supply chain company seeking a skilled Heavy Vehicle Triage Specialist to join our team at Laverton North Service Centre.

About the Role

This is an exciting opportunity for a Diesel Mechanic looking to transition into a non-technical role. As a Heavy Vehicle Triage Specialist, you will be at the forefront of supporting our drivers across the country by diagnosing, triaging, and resolving mechanical issues swiftly and efficiently.

You will utilize advanced vehicle telematics, fleet management software, and your excellent communication skills to ensure the safety of our people, fleet integrity, and timely vehicle repair responses.

Key Responsibilities
  • Triage breakdowns nationally, determining root causes and necessary repairs, and prioritizing responses.
  • Monitor vehicle telematics to assist in timely vehicle repairs.
  • Communicate and collaborate effectively with drivers, Linfox Service Centres, and Vendors to drive corrective repair actions.
  • Ensure compliance with safety protocols and regulatory requirements.
  • Coordinate maintenance/repairs with nation-wide Linfox Service Centres and Vendors.
Requirements

To succeed in this role, you will require:

  • Mechanical Trade qualification as a Heavy Vehicle Mechanic.
  • In-depth knowledge and familiarity of heavy vehicle systems, mechanics, and electronics.
  • Familiarity with heavy vehicle telematic systems is highly regarded.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work under pressure, prioritize tasks, and meet deadlines.
  • Intermediate computer skills (Excel, Word) – experience with SAP is highly regarded.
About Linfox

Linfox is committed to providing an inclusive and diverse workplace where our people can perform at their best. We welcome applications from people of all backgrounds, identities, and perspectives.

We offer a competitive salary package, including an estimated $90,000 - $110,000 per annum, depending on experience. If you are a motivated and skilled individual looking to take your career to the next level, please submit your application and resume.


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