Technical Support Specialist
4 days ago
**About Linfox**
Linfox is a leading logistics and transportation company that prioritizes innovation, safety, and customer satisfaction. Our goal is to provide the best possible service to our clients while ensuring the well-being of our employees.
We are currently seeking an experienced Triage Breakdown Mechanic to join our team at the Laverton North Service Centre.
Salary Estimate: $60-$80 per hour (dependent on experience)
**Job Description**The ideal candidate will have strong technical skills in heavy vehicle diagnostics, with the ability to triage breakdowns and determine necessary repairs efficiently.
- Triage breakdowns nationally, identifying root causes and determining necessary repairs to minimize downtime.
- Monitor vehicle telematics to assist in timely vehicle repairs and ensure optimal fleet performance.
- Communicate effectively with drivers, Linfox Service Centres, and vendors to drive corrective repair actions and maintain compliance with safety protocols.
The successful candidate will be responsible for coordinating maintenance and repairs with national Linfox Service Centres and vendors, ensuring seamless communication and efficient issue resolution.
**Requirements**To be successful in this role, you will need:
- A Mechanical Trade qualification as a Heavy Vehicle Mechanic.
- In-depth knowledge of heavy vehicle systems, mechanics, and electronics.
- Familiarity with heavy vehicle telematic systems is highly regarded.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work under pressure, prioritize tasks, and meet deadlines.
- Intermediate computer skills (Excel, Word) – experience with SAP is highly regarded.
Linfox offers a diverse and inclusive workplace where our people can perform at their best. We welcome applications from candidates of all backgrounds and encourage those with disabilities to apply. Please note that we do not accept unsolicited resumes or approaches from Recruitment Agencies.
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