Banking Solutions Expert

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000

Job Title: Banking Solutions Expert

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About the Role:

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We are seeking a skilled Banking Solutions Expert to join our team. As a key member of our branch network, you will play a vital role in delivering exceptional customer experiences and providing tailored banking solutions.

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Key Responsibilities:

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  • Welcome customers and engage in meaningful conversations to understand their needs and preferences.">
  • Utilize product knowledge to provide personalized banking solutions that meet customers' goals and objectives.">
  • Assist customers in achieving financial success through in-person and phone-based interactions.">
  • Refer customers to specialized teams when necessary to ensure seamless service delivery.">
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Requirements:

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  • Mandarin language capability is essential for this role.">
  • Customer service and sales experience, preferably in a customer-facing or phone-based environment with a track record of meeting targets.">
  • Resilience and ability to remain calm under pressure, managing challenging situations with ease.">
  • Comfortable working towards sales and referral targets, with confidence in making phone calls to customers.">
  • Numerical skills, including proficiency in cash handling and accurate completion of financial transactions.">
  • Energetic personality with a genuine passion for helping people and a willingness to learn and adapt to new procedures and technologies.">
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Benefits:

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  • Opportunity to work with a dynamic team and contribute to the growth and success of our organization.">
  • Chance to develop your skills and expertise in a fast-paced, ever-changing environment.">
  • Competitive compensation and benefits package, recognizing your value and dedication.">
  • Ongoing training and support to ensure your continued success and growth.">
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