Service Coordinator
4 weeks ago
Service Administrator Role
D&E Air Conditioning is seeking a highly motivated Service Administrator to join our Brisbane-based team at Tingalpa. As a key member of our Service Coordination Team, you will play a vital role in daily operations and scheduling of service work across Far North NSW and Queensland.
Key Responsibilities:
- Be the first point of contact for client work requests via phone and email
- Use internal data management systems to log job details and schedule the allocation and distribution of works, maintaining open communication with all service technicians, subcontractors, and clients
- Accounts Payable - Raising purchase orders for materials, suppliers, and subcontractors. Matching supplier and subcontractor invoices for payment
- Accounts Receivable - Raising client invoices
- Manage / update client portals
- Administrative duties as required
Requirements:
- Experience using Pronto/Concur is highly desirable
- Experience in Air Conditioning or similar industry, specifically maintenance contract scheduling, with breakdowns and quoted works
- Ability and confidence to communicate effectively with clients, management, subcontractors, and service technicians
- Excellent organisation, time management and planning
- Good problem-solving skills and strong sense of initiative
- Quick and accurate data entry skills
- High attention to detail
- Must have strong Microsoft Office skills including Word, Excel, and Outlook
About Us:
D&E Air Conditioning is one of Australia's leading Air Conditioning and Mechanical Services organisations with offices in Melbourne, Geelong, Sydney, Perth, Brisbane and Adelaide. We offer a fun and progressive working environment along with a competitive remuneration package commensurate with your skills and experience.
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