Service Coordinator

4 weeks ago


Brisbane, Queensland, Australia D&E Air Conditioning Full time

Service Administrator Role

D&E Air Conditioning is seeking a highly motivated Service Administrator to join our Brisbane-based team at Tingalpa. As a key member of our Service Coordination Team, you will play a vital role in daily operations and scheduling of service work across Far North NSW and Queensland.

Key Responsibilities:

  • Be the first point of contact for client work requests via phone and email
  • Use internal data management systems to log job details and schedule the allocation and distribution of works, maintaining open communication with all service technicians, subcontractors, and clients
  • Accounts Payable - Raising purchase orders for materials, suppliers, and subcontractors. Matching supplier and subcontractor invoices for payment
  • Accounts Receivable - Raising client invoices
  • Manage / update client portals
  • Administrative duties as required

Requirements:

  • Experience using Pronto/Concur is highly desirable
  • Experience in Air Conditioning or similar industry, specifically maintenance contract scheduling, with breakdowns and quoted works
  • Ability and confidence to communicate effectively with clients, management, subcontractors, and service technicians
  • Excellent organisation, time management and planning
  • Good problem-solving skills and strong sense of initiative
  • Quick and accurate data entry skills
  • High attention to detail
  • Must have strong Microsoft Office skills including Word, Excel, and Outlook

About Us:

D&E Air Conditioning is one of Australia's leading Air Conditioning and Mechanical Services organisations with offices in Melbourne, Geelong, Sydney, Perth, Brisbane and Adelaide. We offer a fun and progressive working environment along with a competitive remuneration package commensurate with your skills and experience.



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