Luxury Hotel Operations Manager

3 days ago


Newcastle, New South Wales, Australia Crystalbrook Collection Hotels Full time
About the Role

We are seeking a seasoned Front Office Department Leader to join our team at Crystalbrook Kingsley.

The ideal candidate will have proven experience in developing and inspiring high-performing teams, with a strong background in luxury hotel operations.

Key Responsibilities:
  • Support the Rooms Division Manager in leading the day-to-day operations of the Front Office Department.
  • Develop and implement strategies to drive exceptional guest service and loyalty.
  • Collaborate with cross-functional teams to ensure seamless operations and achieve business objectives.
Requirements:
  • Demonstrated experience in luxury hotel operations, preferably in a similar Duty Manager position.
  • Strong leadership and communication skills, with the ability to motivate and develop high-performing teams.
  • Technical expertise in hotel management systems, such as Opera, is highly regarded.
  • Suitable Diploma level qualification in hospitality or related field.
What We Offer:
  • A competitive salary package of $73,348 per annum.
  • A market-leading 50% F&B discount across all venues.
  • Lifestyle benefits, including extra leave and an online learning and career development plan.
  • Tailored Employee Assistance Program (EAP) and service recognition awards.


  • Newcastle, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Crystalbrook Collection Hotels is seeking a highly skilled and motivated individual to join our Front Office Team as a Hotel Duty Manager.The successful candidate will be responsible for leading the day-to-day operations of the Front Office Department, ensuring exceptional service delivery and a luxurious experience for our guests.Key responsibilities...


  • Newcastle, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Hotel Operations ManagerCrystalbrook Collection Hotels is seeking a highly skilled Hotel Operations Manager to join our team. As a key member of our Front Office Department, you will be responsible for leading the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving team performance.Develop and implement strategies to...


  • Newcastle, New South Wales, Australia Manhattan Group Full time

    Company OverviewThe Manhattan Group is seeking a seasoned professional to lead its marketing and sales efforts in one of Sydney's most iconic hotels. With a proven track record of success in the luxury hotel market, the ideal candidate will have extensive experience managing large teams and overseeing all market segments.About the RoleWe are looking for a...


  • Newcastle, New South Wales, Australia Crystalbrook Collection Hotels Full time

    {"title": "Hotel Duty Manager", "description": "Join Our TeamWe are seeking a highly skilled and experienced Hotel Duty Manager to join our team at Crystalbrook Collection Hotels.The successful candidate will be responsible for leading the day-to-day operations of the Front Office Department, ensuring exceptional guest experiences, and driving team...


  • Newcastle, New South Wales, Australia Crystalbrook Collection Hotels Full time

    {"title": "Hotel Duty Manager", "description": "Join Our TeamWe are seeking a highly skilled and experienced Hotel Duty Manager to join our team at Crystalbrook Collection Hotels.The successful candidate will be responsible for leading the day-to-day operations of the Front Office Department, ensuring exceptional guest experiences, and driving team...


  • Newcastle, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Job DescriptionRole and ResponsibilitiesAs a key member of the Front Office Department, the successful candidate will support the Rooms Division Manager in leading the day-to-day operations of the hotel. This will involve encouraging, motivating, and growing the Front Office Team to deliver exceptional service that exceeds guest expectations.Key Skills and...


  • Newcastle, New South Wales, Australia Crystalbrook Collection Hotels Full time

    About the RoleYou will support the Rooms Division Manager in leading the day-to-day operations of the Front Office Department. This is a key position that requires a highly skilled and experienced individual to motivate and grow the Front Office Team to deliver exceptional service to our guests.About You:Demonstrated experience in developing and inspiring a...


  • Newcastle, New South Wales, Australia Crystalbrook Collection Hotels Full time

    **About the Role**We are seeking a highly skilled and experienced Hotel Duty Manager to join our Front Office Team at Crystalbrook Kingsley. As a key member of our team, you will be responsible for leading the day-to-day operations of the Front Office Department and supporting the Rooms Division Manager in delivering exceptional service to our guests.**Key...


  • Newcastle, New South Wales, Australia LUXXE Outsourced Hotel Services Full time

    About the RoleWe are seeking experienced Room Attendants to join our team at Little National Newcastle, a luxurious hotel offering affordable luxury to guests in an efficient space. As a Room Attendant, you will be responsible for cleaning guest rooms, replenishing amenities, and maintaining guest room pantries. You will also assist with answering guest...


  • Newcastle, New South Wales, Australia Manhattan Group Full time

    The Manhattan Group is seeking an accomplished Senior Marketing Director to lead the marketing and sales strategy for our prestigious 5-star hotel in Sydney.About the RoleAs a Senior Marketing Director, you will be responsible for driving revenue and market share across all segments, including corporate, leisure, and MICE. You will oversee a dynamic team,...

  • Sales Manager

    2 weeks ago


    Newcastle, New South Wales, Australia Frontline Recruitment Full time

    About the RoleWe are seeking an experienced Sales Manager to lead our luxury fashion store in David Jones Kotara. As a Sales Manager, you will be responsible for empowering and leading your team to achieve targets and drive growth. Your goal will be to create an exclusive and luxury shopping experience for our customers, building long-lasting relationships...

  • Assistant Manager

    3 weeks ago


    Newcastle, New South Wales, Australia ALH Hotels Full time

    ALH Hotels is seeking a skilled Assistant Manager to join our team at the Honeysuckle Hotel. As a key member of our leadership team, you will be responsible for developing and training a high-performing team to deliver exceptional guest experiences.Key Responsibilities:* Lead and motivate a large, multi-skilled team to achieve business targets* Manage the...

  • Hotel General Manager

    1 month ago


    Newcastle, New South Wales, Australia Frontline Recruitment Full time

    General Manager OpportunityWe are seeking an exceptional General Manager to lead our premium hotel and resort, driving growth, profitability, and exceptional guest experiences.Key Responsibilities:Financial Leadership: Develop and implement strategic financial plans, ensuring budget management and profitability.Operational Excellence: Oversee daily...


  • Newcastle, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Key Responsibilities:The successful candidate will support the Rooms Division Manager in leading the day-to-day operations of the Front Office Department. This includes motivating and growing the Front Office Team to deliver exceptional service to our guests.About the Role:Develop and implement strategies to improve customer satisfaction and loyalty.Lead by...


  • Newcastle, New South Wales, Australia LUXXE Outsourced Hotel Services Full time

    About the RoleWe are seeking experienced Room Attendants to join our team at Little National Newcastle, a luxurious hotel offering affordable luxury to guests in an efficient space. As a Room Attendant, you will be responsible for cleaning guest rooms, replenishing amenities, and maintaining guest room pantries. You will also assist with answering guest...


  • Newcastle, New South Wales, Australia LUXXE Outsourced Hotel Services Full time

    About the RoleWe are seeking experienced Room Attendants to join our team at Little National Newcastle, a luxurious hotel offering affordable luxury to business, conference, and leisure guests. As a Room Attendant, you will be responsible for cleaning guest rooms, replenishing amenities, and maintaining guest room pantries. You will also assist with guest...

  • Assistant Manager

    3 weeks ago


    Newcastle, New South Wales, Australia ALH Hotels Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Manager to join our team at the Honeysuckle Hotel. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting and training team members, and...


  • Newcastle, New South Wales, Australia Frontline Recruitment Full time

    Frontline Retail is seeking an experienced and inspirational Store Manager to lead their Concession Store in David Jones Kotara.The ideal candidate will have a proven track record in luxury or high-end retail, with exceptional customer service skills, strong communication abilities, and leadership experience.We offer a competitive salary of $85,000 - $95,000...

  • Store Manager

    2 weeks ago


    Newcastle, New South Wales, Australia Frontline Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to lead our luxury fashion brand in Northern NSW. The ideal candidate will have a proven track record in fashion retail, with a strong understanding of customer preferences and the ability to create exclusive shopping experiences.Key ResponsibilitiesEmpower and lead a high-performing...

  • Property Manager

    3 weeks ago


    Newcastle, New South Wales, Australia Gough Recruitment AU Full time

    Job Title: Property Manager - Luxury PortfolioJob Summary: We are seeking a highly motivated and experienced Property Manager to oversee our well-managed residential portfolio. The ideal candidate will have a passion for real estate, excellent communication skills, and a strong ability to manage multiple properties.Key Responsibilities:Manage the day-to-day...