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Relationship Builder
2 weeks ago
We are seeking a seasoned professional to join our team as an Account Manager. In this dynamic role, you will be responsible for fostering and expanding relationships with key clients.
Main Responsibilities:
- Understand client needs, proactively identify solutions, and develop strong productive relationships.
- Collaborate with internal teams to ensure client needs are met - conduct regular business meetings to review performance, opportunities, and address challenges.
- Achieve targets & growth objectives, monitor account health - take proactive measures to mitigate risks and prevent churn.
You will also discover new business opportunities, cross-sell, and maintain existing client relationships.
Requirements:
- Bachelor's degree in business administration, marketing, or a related field (or equivalent experience).
- 2-3 years of experience in B2B sales or account management/customer service within the IT or SaaS industry - manage multiple clients simultaneously.
- Strong problem-solving abilities, proactive mindset, excellent communication, and negotiation skills.
- Familiarity with CRM software and other relevant tools.
About Us:
We are committed to creating a welcoming and inclusive environment where everyone can thrive.
