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Strategic Client Partnership Lead

2 weeks ago

Parramatta Park, Queensland, Australia beBeePartnership Full time $150,000 - $180,000
About the Role

We are seeking a seasoned Client Partnership Manager to join our team. This pivotal role requires a blend of strategic thinking and commercial acumen.

This individual will be responsible for cultivating deep client relationships, driving mutual success within the Microsoft ecosystem, and navigating the full sales lifecycle.

  • Cultivate deep client partnerships and drive mutual success within the Microsoft ecosystem.
  • Navigate the full sales lifecycle, from initial prospecting and pre-sales to solution scoping and ensuring successful delivery and client satisfaction.

The ideal candidate will have extensive experience in developing strong, long-lasting relationships with technical and business leaders at senior and executive levels.

A clear ability to identify, understand, and articulate complex client needs and wants is essential for this role.

The Client Partnership Manager will work closely with clients to understand their business needs and wants – bringing the best of our value propositions to add value above and beyond.

Key Responsibilities
  • Drive the acquisition of new clients and deepen relationships with existing ones, positioning us as the preferred partner for Microsoft-based solutions.
  • Masteefully identify, translate, and synthesize complex client requirements, bridging the gap between their business challenges and our technology-driven solutions.
  • Take ownership of the sales cadence, meticulous reporting, and data accuracy within Salesforce for all leads and opportunities, providing critical customer insights.
  • Accountable for the entire Microsoft pipeline, including lead and opportunity management, customer insights, reporting, and overall sales/account management.
  • Prepare and negotiate commercial agreements, including detailed scoping and deliverables.
  • Ensure high levels of client satisfaction through continuous relationship cadence, governance, and actively seeking 'Voice of the Client' feedback on our performance.
  • Develop and implement clear strategies to retain and significantly grow client partnerships, demonstrating expertise in stakeholder relationship development, opportunity management, and client health governance.
Requirements
  • Proven Relationship Building: Extensive experience in developing strong, long-lasting relationships with technical and business leaders at senior and executive levels.
  • Client-Centric Mindset: A clear ability to identify, understand, and articulate complex client needs and wants.
  • Problem-Solving Motivation: Driven by facilitating teams to solve client business problems and deliver impactful outcomes.
  • Account Strategy Leadership: Extensive experience leading active, end-to-end account strategies and planning, ensuring all team members are aligned with client objectives.
About You

You'll be a strategic individual who is passionate about cultivating deep client partnerships and driving mutual success within the dynamic Microsoft ecosystem.

This role requires a unique blend of strategic thinking and commercial acumen.

You'll creatively craft compelling propositions and navigate the full sales lifecycle, from initial prospecting and pre-sales to solution scoping and ensuring successful delivery and client satisfaction.

What We Offer
  • Internal Opportunities: We believe in supporting our team to take their career in a direction that aligns with their passions.
  • Tools & Resources: You'll get all the tools you need to hit the ground running.
  • Flexible Working: We support a flexible hybrid approach to working which is guided by our principles.
  • Diversity & Inclusion: We value a diverse workplace and strongly encourage people from all backgrounds and minority groups to apply.