Schools Success Advocate

1 week ago

Melbourne, Victoria, Australia beBeeWellbeing Full time $100,000 - $120,000

We're on a mission to change the game for student wellbeing. At the heart of this journey is our vision for digitally enabled customer success: making it possible to deliver meaningful support at scale, while empowering schools to put wellbeing front and centre of their learning.

Our Challenge

Teachers are often stretched outside of their comfort zone, trying to hand-roll systems to triage students, spot who's struggling, and deliver tailored interventions. This crisis requires an urgent response from educators, policymakers, and innovators working together to create systemic change.

Our Solution

We're creating the world's first Wellbeing Management System (WMS): a platform that packages the world's best approaches to student wellbeing and makes them simple to teach, measure, and improve.

About the Role

As a Customer Success Manager, your mission is to make sure hundreds of schools in your portfolio are engaged, supported, and renewing successfully – while building the systems and resources that make it possible to manage scale.

Key Responsibilities:
  • Design and lead scaled CS programs: onboarding journeys, renewal playbooks, automated campaigns.
  • Deliver one-to-many engagements: webinars, office hours, group training.
  • Use platform and Hubspot data to prioritise at-risk or high-potential schools.
  • Manage renewals and expansion through repeatable, standardised processes.
  • Create resources to enable schools to self-serve and stay engaged without constant 1:1 support.
The Ideal Candidate:
  • Has a passion for young people's wellbeing and education.
  • Can demonstrate operational thinking skills: designing systems, processes, and playbooks that make Customer Success more efficient.
  • Is skilled in one-to-many communication: running webinars, producing guides, and creating scalable content.
  • Has 1–3 years of SaaS Customer Success experience, ideally with exposure to automation, digital CS, or program-building.
  • Is data-driven: using metrics to prioritise, segment, and decide where to focus energy in a large portfolio.
What We Offer

Join a small, exceptional team dedicated to addressing a globally significant problem. Enjoy transparency, independence, and a healthy dose of weird.

  • Ongoing Teacher, Warreen Primary School: New

    3 days ago

    Melbourne, Victoria, Australia Schools (Government) Full time

    Location: Melbourne | Western MetropolitanJob type: Full time / From 28/01/2025Organisation: Schools (Government)**Salary**: Salary not specifiedOccupation: TeacherReference: 1433787**Location Profile**:**Ongoing Classroom Teacher - Warreen Primary School****Respect, Excellence & Belonging****Warreen Primary School is one of the newest schools in the...

  • Business Success Advocate

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $70,000

    At our company, we prioritize employee satisfaction by empowering them to make the most of their time. We offer cloud-based technology solutions that simplify business operations, allowing owners to focus on their passions.We're united by our mission to drive success through personal connections. When you join our team, you become part of a community that...

  • Education Advocate

    1 week ago

    Melbourne, Victoria, Australia beBeeInclusion Full time $106,000 - $111,000

    Transforming Lives through Education and InclusionAs a School Support Officer, you will play a pivotal role in enhancing the wellbeing and educational outcomes for children, young people, and families from refugee backgrounds.The successful candidate will be responsible for building the capacity of school staff to work effectively with these communities,...

  • Student Success Advocate

    3 days ago

    Melbourne, Victoria, Australia beBeeLearning Full time $68,400 - $85,425

    Supporting Student SuccessWe are seeking a dedicated professional to join our team as a Learning Support Officer. As a member of our community, you will play a vital role in fostering a positive learning environment and inspiring students to reach their full potential.About the RoleTo work collaboratively with students, staff, parents, and the school...

  • Cloud Success Advocate

    3 days ago

    Melbourne, Victoria, Australia beBeeAdvocacy Full time $120,000 - $150,000

    Job SummaryWe are seeking a seasoned customer relationship professional to fill the role of Cloud Success Advocate. This position is responsible for building and maintaining effective relationships with customers, ensuring their successful adoption of cloud solutions.About YouKey Skills and Experience:A minimum of five years of experience in managing...

  • Client Success Advocate

    3 days ago

    Melbourne, Victoria, Australia beBeeAgtech Full time $90,000 - $110,000

    Job Title: Client Success Advocate">The RoleAs a valued member of our team, you will provide exceptional support to clients ensuring the seamless adoption of our innovative farm technology solutions.You will engage and guide new clients through the onboarding process, proactively address client concerns, provide solutions, troubleshoot technical issues, and...

  • Ongoing Teacher @ New School, Warreen Primary 2025 Start Date

    3 days ago

    Melbourne, Victoria, Australia Schools (Government) Full time

    Location: Melbourne | Western MetropolitanJob type: Full time / From 31/01/2025Organisation: Schools (Government)**Salary**: Salary not specifiedOccupation: TeacherReference: 1461899**Location Profile**:**Ongoing Classroom Teacher - Warreen Primary School****2025****_ Believe, Belong, Become_****Respect, Excellence & Belonging****Warreen Primary School is...

  • Customer Advocate

    3 days ago

    Melbourne, Victoria, Australia beBeeEngagement Full time $85,075 - $103,895

    Customer Advocate RoleThe Customer Advocate is the face of our organization to customers, providing exceptional support and ensuring a seamless experience.This role involves establishing strong relationships with customers, acting as their champion and advocate. The Customer Advocate will work closely with technical teams to address and resolve customer...

  • School Wellbeing Advocate

    1 week ago

    Melbourne, Victoria, Australia beBeeWellbeing Full time $80,000 - $100,000

    About the OpportunityYour mission is to ensure teachers, school leaders, parents, and students love the wellbeing programs they run with our platform.This is a hands-on, people-focused role where no two days look the same. You will coach teachers on how to use our wellbeing tool, map a school's wellbeing strategy with its leadership team, and be the trusted...

  • Customer Success Advocate

    2 weeks ago

    Melbourne, Victoria, Australia beBeeRelationships Full time $85,075 - $103,895

    About the RoleThe Engagement Manager is a pivotal position that embodies the face of our organization to customers.This role requires exceptional relationship-building skills, organizational abilities, and empathy towards the challenges faced by schools.You will be responsible for cultivating strong customer relationships, ensuring customer happiness...