Customer Success Advocate

2 days ago

Melbourne, Victoria, Australia beBeeRelationships Full time $85,075 - $103,895
About the Role

The Engagement Manager is a pivotal position that embodies the face of our organization to customers.

This role requires exceptional relationship-building skills, organizational abilities, and empathy towards the challenges faced by schools.

You will be responsible for cultivating strong customer relationships, ensuring customer happiness throughout their journey, and acting as a champion for our clients.

As an Engagement Manager, you will work closely with technical team members to address and resolve customer issues proactively, guide schools to integrate our platform into daily practice, and facilitate engaging professional learning sessions for teachers and school leaders.

We welcome applicants with experience working with educators, particularly those with teaching experience. Exceptional communication and collaboration skills are essential in this role.

If you have a passion for improving learning outcomes and business operations for our clients, we encourage you to apply.

Key Responsibilities:

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