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Claims Support Professional
1 month ago
In this role, you will be responsible for providing administrative support to the claims team. You will work closely with the team to process claim payments, update tracking reports, manage claims in systems, and handle debt recovery files.
You will also be required to distribute mail, maintain file archives, and respond to client queries via email. Additionally, you will assist with general office administration tasks and maintain and update the client database.
This position involves working behind the scenes of the insurance process, but may require interaction with customers via phone during peak periods. You will have the opportunity to work with one of Australia's largest landlord insurance companies, which has been in operation for over 30 years.
The company prides itself on its compassion and five core values: Honest to the core, Do the right thing, Take responsibility, Incite optimism, and Be human.
Your Benefits- A competitive salary of $78,000 + Super (full-time equivalent base salary).
- A Monday to Friday schedule from 10am to 3pm.
- The opportunity to work from home two days a week after probation.
- A permanent, part-time position offering job security.
- On-site parking and easily accessible by public transport.
- The chance to be part of an inclusive and diverse team that enjoys socializing both in and out of the office.
- Career development opportunities within the claims department or other areas of the company.
To be considered for this role, you must have a minimum of 1 year's experience in an administration role or a similar field, such as payroll, accounting, or claims.
