Front Desk Ambassador
1 day ago
We are seeking a motivated and customer-focused Front Desk Ambassador to join our team at Travel + Leisure Co.
Job SummaryThis role is responsible for delivering exceptional guest experiences and providing personalized service to our valued owners and guests. As a Front Desk Ambassador, you will be the first point of contact for many of our visitors, setting the tone for their stay with us.
Key Responsibilities:- Greet and register guests, ensuring a warm and welcoming experience
- Provide accurate and timely information about local attractions, activities, and resort amenities
- Process transactions efficiently and accurately, maintaining a high level of attention to detail
- Communicate effectively with colleagues, management, and external partners to ensure seamless operations
- Prior customer-facing experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer literacy and proficiency in PMS systems (Opera) an advantage
- Flexibility to work a varied schedule, including evenings, weekends, and public holidays
- A competitive base hourly rate: $22.50-$27.00 per hour
- Performance-based incentives and bonuses
- Professional development opportunities and training programs
- A comprehensive benefits package, including subsidized private health insurance and generous leave entitlements
- A dynamic and supportive work environment with opportunities for growth and advancement
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