Duty Manager
19 hours ago
We're Putting the World on Vacation
At Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Duty Manager, you'll play a key role in ensuring the efficient day-to-day operation of the Reception desk, including greeting and registering owners and guests, providing information on local area attractions, and managing any guest issues that may arise.
Your Key Responsibilities
- Ensure the smooth operation of the Reception desk, including check-in and check-out processes
- Provide exceptional customer service to owners and guests, responding to their queries and resolving any issues promptly
- Manage the front office and food and beverage teams, providing guidance and support to ensure high levels of customer service
- Assist in serving and producing delicious beverages in our on-site restaurant
What We Offer
- Immediate start
- Permanent full-time opportunity
- Subsidized private health insurance
- Professional development funding
- Discounted hotel stays across Australia, Fiji, and New Zealand
Requirements
- Proven experience in a Front Office & Food and Beverage department at a supervisory level
- Knowledge of hotel property management systems, Opera preferred
- Excellent communication skills, written, verbal, and active listening
- Detail-focused with an organized approach and ability to multitask
- Positive attitude, vibrant, and passionate about delivering exceptional customer service
Why Join Us?
Hospitality is at the heart of all we do at Travel + Leisure Co. We're a value-driven organization that promotes continual growth and development for our people. If you're passionate about delivering exceptional customer service and exceeding expectations, we'd love to hear from you.
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