Front Desk Operations Manager

2 days ago


Port Macquarie, New South Wales, Australia Travel + Leisure Co. Full time

Delivering Exceptional Guest Experiences

As a Night All Rounder at Travel + Leisure Co., you will be responsible for the seamless overnight operation of our front desk. This includes greeting and registering owners and guests, providing expert local area information, and ensuring all departmental paperwork is completed to the highest standard.

Key Responsibilities

  • Provide exceptional customer service to our valued owners and guests
  • Manage front desk operations, including registration, check-in, and check-out
  • Offer personalized recommendations for local attractions and activities
  • Maintain accurate records and complete all departmental paperwork
  • Utilize communication equipment, including telephones, facsimiles, and computers

What We Offer

Travel + Leisure Co. is a value-driven organization that promotes continual growth and development for its people. As a Night All Rounder, you will enjoy:

  • Professional development opportunities to enhance your skills and career
  • Discounted hotel and resort stays globally

Requirements

To succeed in this role, you will need:

  • Previous experience in a similar hotel position
  • A genuine passion for customer service and the local area
  • Excellent communication and interpersonal skills
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Ability to recognize and solve problems in the workplace
  • Flexibility to work a variety of shifts, including nights, weekends, and public holidays

A Career with Travel + Leisure Co.

Hospitality is at the heart of everything we do. As a Night All Rounder, you will be part of a dynamic team that delivers exceptional experiences for our guests. We are an equal opportunity employer and welcome applications from diverse candidates.



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