Customer Liaison Support Specialist
1 week ago
We are seeking a highly skilled and experienced Customer Liaison Support Specialist to join our team at The State of Queensland. As a key member of our organization, you will play a critical role in facilitating the Quality, Safety, and Risk Management Program across our hospitals and health centers.
Key Responsibilities- Manage Complex Complaints: Effectively manage and resolve complex complaints to contribute to effective patient experience and outcome management across our facilities.
- Develop Patient Experience Strategies: Develop and implement high-level patient experience and feedback management strategies to drive excellence in delivering patient experience outcomes.
- Advise and Influence Stakeholders: Apply the latest evidence and judgment to advise and influence senior managers and other stakeholders to resolve complex complaints and contribute to improved service quality and delivery.
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. As a valued member of our team, you will contribute to the health equity agenda and support the elimination of racial discrimination and institutional racism, increased access to healthcare, and the delivery of sustainable, culturally safe, and responsive health services.
Benefits- Rewarding Career Opportunities: Enjoy a rewarding career with opportunities for growth and development across a wide range of clinical and non-clinical areas.
- Value-Driven Organization: Work in a value-driven organization that provides a safe, satisfying, flexible, and healthy work-life balance.
- Competitive Salary and Benefits: Enjoy a competitive salary with annual incremental increases, flexible working arrangements, and access to salary packaging and a higher-than-standard employer contribution to Superannuation.
We are a world-class, dynamic, and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching, and cutting-edge research. We are committed to providing a diverse and inclusive workplace for all employees and offer unique and rewarding professional development opportunities in a safe and flexible work environment.
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Indigenous Support Liaison Specialist
3 days ago
Brisbane, Queensland, Australia BHP Group Full timeAbout BHPBHP is a global mining company that operates in Australia and other countries. We are committed to fostering a culturally safe and respectful environment for our Indigenous employees.Our company values diversity and inclusion, and we strive to create a workplace where everyone feels valued and respected.About the RoleThe Specialist Indigenous...
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Regulatory Liaison Specialist
3 days ago
Brisbane, Queensland, Australia RACGP Full time{"title": "Regulatory Liaison Specialist", "content": "About the RoleWe are seeking a highly skilled Regulatory Liaison Specialist to join our team at RACGP. As a key member of our team, you will be responsible for providing expert advice and support to our GP registrars and training programs.Key Responsibilities:Advocate for the individual and collective...
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Indigenous Support Liaison Specialist
7 days ago
Brisbane, Queensland, Australia Whitsunday Regional Council Full timeAbout Our OrganisationWhitsunday Regional Council is committed to fostering a culturally safe and respectful environment for Indigenous employees. We strive to meet their workplace, social, and cultural needs, and continually work to improve our practices and outcomes.About the RoleThe Specialist Indigenous Support Liaison will work alongside leaders to...
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Customer Service Liaison
1 week ago
Brisbane, Queensland, Australia Barclay Recruitment Full timeExpeditor Role at Barclay RecruitmentThe Company OverviewBarclay Recruitment is a leading national player in the lighting and control solutions industry, founded in 2005 and headquartered in Salisbury. As a specialist in manufacturing lighting, commercial emergency lighting, and custom lighting, we are seeking a skilled Expeditor to join our team.The RoleThe...
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Indigenous Support Liaison Specialist
7 days ago
Brisbane, Queensland, Australia Whitsunday Regional Council Full timeAbout Whitsunday Regional CouncilWhitsunday Regional Council is a local government authority that supports the growth and development of its community. We strive to create a safe and inclusive work environment where our employees feel valued and empowered to reach their full potential.We are committed to fostering a culturally safe and respectful workplace...
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Senior Community Liaison Specialist
3 days ago
Brisbane, Queensland, Australia Aurizon Full time{"About the Role": "Establish and Maintain Landowner RelationshipsWe are seeking a skilled Community Liaison Specialist to establish and maintain constructive landowner relationships, including access negotiations and compensation with affected stakeholders.As a key member of our team, you will be responsible for ongoing liaison with community stakeholders,...
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Indigenous Support Liaison Specialist
3 days ago
Brisbane, Queensland, Australia BHP Group Full timeAbout BHPBHP is a global mining company that operates in Australia and other countries. We are committed to creating a safe and inclusive work environment for all employees, including those from Indigenous backgrounds.Our company values diversity and inclusion, and we are committed to fostering a culturally safe and respectful workplace. We believe that our...
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Indigenous Support Liaison Specialist
3 days ago
Brisbane, Queensland, Australia BHP Group Full timeAbout BHPBHP is a global mining company that operates in Australia and other countries. We are committed to fostering a culturally safe and respectful environment for our Indigenous employees.Our company values diversity and inclusion, and we strive to create a workplace where everyone feels valued and respected.About the RoleThe Specialist Indigenous...
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Senior Community Liaison Specialist
1 week ago
Brisbane, Queensland, Australia Aurizon Full timeSenior Community Liaison SpecialistWe are seeking an experienced Community Liaison Specialist to join our team at Aurizon. As a key member of our community engagement team, you will play a critical role in building and maintaining relationships with landowners, stakeholders, and community groups.About the Role:Establish and maintain constructive...
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Family Liaison Officer
1 week ago
Brisbane, Queensland, Australia Palladium Full timeJob DescriptionJob Title: Family Liaison Officer - Settlement Support SpecialistJob Summary:Palladium is seeking a highly skilled and experienced Family Liaison Officer to join our team. The successful candidate will be responsible for providing settlement support to families and individuals in the Tamworth and wider New England region.Key...
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Tenant Liaison Specialist
1 week ago
Brisbane, Queensland, Australia Gough Recruitment AU Full timeAbout the RoleWe are seeking a highly skilled and motivated Tenant Liaison Specialist to join our team at Gough Recruitment AU. As a key member of our Property Management team, you will be responsible for providing exceptional customer service to owners and tenants, while working closely with our Head of Department to achieve outstanding results.Key...
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Indigenous Support Liaison Specialist East
1 week ago
Brisbane, Queensland, Australia BHP Full timeAbout BHPBHP is a leading global resources company that supports its people to grow, learn, and develop their skills. With a diverse and inclusive environment, we offer extraordinary career opportunities across our global portfolio of operations.Our StrategyWe aim to create a safe work environment where our employees feel connected to our values and...
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IT Support Specialist
1 week ago
Brisbane, Queensland, Australia Turner & Townsend Full timeJob Description**About the Role**We are seeking an experienced IT Support Specialist to join our team at Turner & Townsend. As an IT Support Specialist, you will be responsible for providing technical support to our employees, ensuring that our IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide Technical Support: Respond to and...
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Specialist Indigenous Support Liaison
1 week ago
Brisbane, Queensland, Australia BHP Group Full timeAbout BHP GroupBHP Group is a leading global resources company that operates in Australia and globally. Our mission is to create long-term value for our shareholders, customers, and the communities we serve.We are committed to fostering a culturally safe and respectful environment for our Indigenous employees, and we strive to improve our practices and...
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Senior Community Liaison Specialist
1 week ago
Brisbane, Queensland, Australia Monash University Full timeAbout the Role:We are seeking an experienced Community Liaison Specialist to join our team at Monash University. As a key member of our community engagement team, you will be responsible for establishing and maintaining constructive relationships with landowners, stakeholders, and community groups.Key Responsibilities:Establish and maintain relationships...
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Specialist Indigenous Support Liaison
1 week ago
Brisbane, Queensland, Australia BHP Group Full timeAbout BHP GroupBHP Group is a leading global resources company that operates in a diverse range of industries, including mining, oil and gas, and metals. Our company is committed to creating a safe and inclusive work environment where our employees feel valued and supported.About Operations ServicesOperations Services is a key function within BHP Group that...
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Customer Support Specialist in Brisbane
1 week ago
Brisbane, Queensland, Australia Echo Entertainment Group Full timeAt Echo Entertainment Group, we strive to be a premier integrated resort organization in Australia. Our goal is to deliver enjoyable and unforgettable experiences for the countless guests we serve annually at our esteemed venues. Our establishments across major cities are renowned for their exceptional hotels, dining options, bars, and entertainment...
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Brisbane, Queensland, Australia The State of Queensland Full timeAbout the RoleThe State of Queensland is seeking a highly skilled and experienced Principal Coding and Documentation Liaison to join our team. As a key member of our organization, you will play a critical role in ensuring the accuracy and quality of our clinical documentation and coding practices.Key ResponsibilitiesLead Coding and Documentation Team:...
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Liaison Librarian
3 days ago
Brisbane, Queensland, Australia University of Southern Queensland Full time{"title": "Liaison Librarian Position", "content": "Role OverviewWe are seeking a highly skilled Liaison Librarian to join our team at the University of Southern Queensland. As a Liaison Librarian, you will play a key role in supporting students, academics, and researchers in their pursuit of knowledge and excellence.Key ResponsibilitiesDesign and develop...
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Specialist Indigenous Support Liaison
7 days ago
Brisbane, Queensland, Australia BHP Group Full timeAbout BHP GroupBHP Group is a leading global resources company that operates in a diverse range of commodities, including iron ore, copper, coal, and petroleum.We are committed to creating a safe and inclusive work environment that values the contributions of all employees, including Indigenous Australians.About the RoleThe Specialist Indigenous Support...