Appliance Repair Specialist
18 hours ago
About the Role
Fisher & Paykel Customer Services Pty Ltd is a global company with a strong design heritage, driven by values of being trusted, sustainably minded, innovative, generous, and curious. We take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our leading goal - to be the world's most human-centred appliance brand.
Our Opportunity:
We are seeking a high-calibre Appliance Service Technician to join our Gold Coast team. As a specialist in appliance repair, you will use your knowledge to repair appliances and/or air-conditioners quickly and efficiently, working closely with our long-standing customers.
What's on Offer:
- A competitive salary plus incentives
- Tools of the trade - van, tools, uniform, phone, etc.
- Continuous training, development, and support
- Career progression
You will carry out professional quality service repairs directly to our customers at their residence or in the workshop. A major benefit is flexibility, as we support a 'work out of home' model, which means you do not have to travel each morning or night to the workshop.
Key Responsibilities:
- Repair and fully test the operation of the product ensuring full customer satisfaction
- Develop and maintain superior product knowledge through all training media, service manuals, and training sessions
- Complete all paperwork and documents related to service work and cash collection
- Maintain and manage van stock of spare parts inventory
Requirements:
- Electrical License or Restricted Electrical Workers License (Disconnect & Reconnect Appliances) essential
- Industry experience ideal
- Strong communication skills and strong PC skills
- Provide premium customer service
- Be self-motivated with a positive, friendly approachable nature
Fisher & Paykel Customer Services Pty Ltd is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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