Customer Support Coordinator

6 days ago


Melbourne, Victoria, Australia Metro Central Full time

Join Metro Central as a Customer Support Coordinator and be part of a fun, family environment team. As a key member of our Pre-Site Operational Customer Support team, you will play a vital role in supporting our High End Knock Down Rebuild customers through the pre-build process. Your responsibilities will include effectively managing customer expectations, delivering exceptional customer service, and maintaining accurate records of customer project details. You will also work closely with internal teams, including drafting, estimating, and permits, to ensure seamless communication and coordination. In return, you will enjoy a competitive salary, attractive housing discounts, and access to our rewards platform. The successful candidate will have extensive experience in customer service and administration, with a strong ability to establish strong networks with internal and external stakeholders. They will also possess highly developed interpersonal communication skills and an intermediate skill level using Microsoft Office. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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