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Administrative Assistant
2 months ago
We are seeking an experienced Administrative Assistant to join our team at Australian Unity, with the role located at our Port Macquarie branch.
This is a full-time 12-month fixed-term contract opportunity.
The ideal candidate will thrive in a fast-paced environment, be focused on providing high customer service standards, and be able to effectively multitask. Proficiency in various computer programs and the ability to support multiple stakeholders are essential.
Key Responsibilities:
- Act as the first point of contact for customers and stakeholders
- Manage phone calls, including answering and transferring calls, prioritizing calls, and handling customer feedback and complaints
- Maintain accurate file notes and manage branch emails
- Manage branch fleet car maintenance
- Process purchase orders
- Manage stock ordering and inventory for the branch
- Perform other ad-hoc duties as required by the Service Centre Manager
Requirements:
- Prior receptionist experience is essential
- Professional verbal and written communication skills
- Demonstrated organizational skills with a strong customer service mindset
- Ability to adapt and handle multiple priorities from various stakeholders
- Able to communicate and build positive working relationships with internal and external stakeholders
- Competent in using MS Office Suite, including Word, Excel, Teams, and Outlook
- Fully COVID-19 vaccinated with 2 doses (Booster is optional)
Why work for Australian Unity?
- Additional leave entitlements, including Community, Wellbeing, and Deep Listening Leave
- Lifelong learning and career development opportunities, including full access to LinkedIn Learning and career opportunities
- Staff discounts on insurance, home, and personal loans, as well as travel and retail discounts through partners
- Fitness Passport - discounted access to over 1,500 fitness facilities across Australia
- Novated car leasing options through our partner
- 14 weeks paid parental leave and access to Remedy's Bump to Baby program
