Administrative Assistant
3 weeks ago
We are seeking an experienced Administration Assistant to provide exceptional customer service and support to our Lower Mid North Coast Home Health team.
This is a full-time 12-month fixed-term contract based at our Port Macquarie branch.
The ideal candidate will thrive in a fast-paced environment, be focused on delivering high-quality customer service, and be able to effectively multitask.
Key Responsibilities:
- Provide first-point-of-contact support to customers and stakeholders
- Manage phone calls, including answering, transferring, and triaging priority calls
- Maintain accurate file notes and manage branch emails
- Coordinate branch fleet car management
- Process purchase orders and manage stock inventory
- Perform other ad-hoc duties as required by the Service Centre Manager
Requirements:
- Prior receptionist experience is essential
- Professional verbal and written communication skills
- Demonstrated organisational skills with a strong customer service mindset
- Ability to adapt and handle multiple priorities from various stakeholders
- Able to communicate and build positive working relationships with internal and external stakeholders
- Competent using MS Office Suite, including Word, Excel, Teams, and Outlook
- Fully COVID-19 vaccinated with 2 doses (booster is optional)
Why work for Australian Unity?
- Additional leave entitlements, including community, wellbeing, and deep listening leave
- Lifelong learning and career development opportunities, including full access to LinkedIn Learning and career opportunities
- Staff discounts across our insurance, home, and personal loans, as well as travel and retail discounts through our partners
- Fitness Passport - discounted access to over 1,500 fitness facilities across Australia
- Novated car leasing options through our partner
- 14 weeks paid parental leave and access to Remedy's Bump to Baby program
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