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Key Account Manager
2 months ago
As a seasoned Key Account Manager, you will be responsible for driving the sales performance and end-to-end servicing of our key Australian accounts across various sectors, including big-box retailers, giftware shops, cafes, and corporate co-branding partners.
Key Responsibilities- Manage and grow nominated key accounts, focusing on year-on-year growth.
- Develop and maintain strong, long-lasting relationships with customers.
- Create tailored strategies and action plans for each key account.
- Provide accurate sales volume forecasts to the National Sales Manager and Head of Sales.
- Achieve monthly, quarterly, and annual sales targets.
- Address and resolve any issues with key accounts promptly.
- Contribute to key business projects, including data management and ERP support.
- Promote a positive workplace culture within the team.
- Proven experience managing and growing tier-one accounts within wholesale or a similar environment.
- Strong commercial acumen with the ability to translate data effectively.
- Exceptional communication, influencing, and negotiation skills.
- Ability to manage multiple projects and client needs simultaneously.
- Intermediate level of Microsoft Excel and experience with cloud-based ERP and CRM systems.
- Knowledge of Google Suite and experience with NetSuite (desired).
- Ability to travel locally or interstate as required.
- Dog-friendly offices.
- Staff discount on frank green products.
- Personal learning & development budget.
- A real opportunity to have an impact on a global brand.
- Celebration birthday day off as paid leave.
- Plenty of autonomy and opportunity to grow.
- Generous parental leave.
- Hybrid work environment.
- Fun and inclusive staff events and celebrations.
