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Technical Operations Leader

2 weeks ago

Melbourne, Victoria, Australia beBeeCloud Full time $160,000 - $180,000

Job Overview:

  • We are seeking a seasoned engineer to lead the technical operations of our cloud-based HR and Payroll solution.

As a Lead Engineer, you will be responsible for ensuring the performance, availability, and operational resilience of our Jemini platform. This role combines DevOps engineering, SQL database administration, and hands-on technical leadership.

Key Responsibilities:

  1. Own the Jemini platform's technical operations across Azure, SQL Server (SQL MI preferred), and supporting infrastructure.
  2. Lead uptime management, performance monitoring, and capacity planning.
  3. Design and maintain robust CI/CD pipelines, infrastructure as code, and containerized deployments (Docker/Kubernetes).
  4. Act as the primary escalation point for critical incidents and support after-hours resolution and release activities.
  5. Administer SQL databases, manage security, implement encryption and compliance best practices, and support high availability configurations and experience with performance tuning.
  6. Mentor technical staff, support DevOps maturity, and ensure operational excellence across the stack.
  7. Engage with development teams, vendors, and customers to align technology and business outcomes.

Requirements:

  • 10+ years in senior IT roles with a focus on operations and platform engineering.
  • Proven expertise across Microsoft Azure, SQL Server, enterprise networking, and cloud security.
  • Proficiency in automation scripting (PowerShell, Bash).
  • Proven success in CI/CD pipeline engineering and infrastructure as code (Terraform or ARM).
  • Experience in 24x7 SaaS support environments and ISO/IEC 27001-compliant operations.
  • Strong communication and incident leadership skills with a customer-centric mindset.

Desirable Skills:

  • Experience in HR/Payroll SaaS platforms.
  • Familiarity with Docker, Kubernetes (AKS), Prometheus, Grafana, and SQL Profiler.
  • Azure SQL Managed Instance
  • ITIL knowledge and Microsoft certifications (e.g., Azure Administrator or Database Admin Associate).
  • SSIS/SSRS and data integration experience.

About Us:

Our organization is committed to delivering innovative solutions that empower businesses to thrive. We pride ourselves on fostering a collaborative environment where talented individuals can grow and succeed.

What We Offer:

  • Individual Performance and Development Plans
  • Birthday leave
  • Flexible working Arrangements
  • Volunteer day
  • Free annual flu vaccinations
  • Regular social occasions at all offices
  • Staff referral program
  • Environmentally Responsible Practices

If you are a motivated and experienced engineer looking to take on a challenging role, we encourage you to apply.