Customer Service Ambassador
7 days ago
Job Overview
Workforce Australia for Individuals is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and providing timely, efficient support to our clients.
Key Responsibilities
- Build and maintain positive relationships with clients through face-to-face interactions, ensuring a professionally courteous and friendly manner in line with Service Level Agreements.
- Provide information and guidance on accessing a range of services, ensuring clients receive the support they need to achieve their goals.
- Work collaboratively with the team to achieve individual and team goals, ensuring seamless delivery of services and exceptional customer satisfaction.
Requirements
- Passion for delivering exceptional customer experiences and working in a fast-paced environment.
- Ability to work effectively in a team, communicating clearly and respectfully with colleagues and clients.
- Strong problem-solving skills, with the ability to think critically and provide effective solutions.
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