Team Manager Motor Claims

2 weeks ago


Eight Mile Plains, Queensland, Australia RACQ Full time
About the Role

We are seeking a highly skilled and experienced Team Manager to lead our Motor Claims team at RACQ. As a Team Manager, you will be responsible for providing strong leadership and direction to meet operational performance goals and engagement objectives.

Key Responsibilities:

  • Provide leadership and direction to the Motor Claims team to achieve operational performance goals and engagement objectives.
  • Take charge of day-to-day operations, ensuring efficient claims handling, maintaining quality standards, and delivering exceptional member experiences.
  • Effectively manage priorities, create focus, support capability development, and remove barriers to ensure the team achieves desired outcomes.
  • Identify and implement continuous improvement initiatives and maintain collaborative relationships with relevant stakeholders.

About You

We are looking for a skilled leader with at least 2-5 years of relevant experience in leading a large team. You will have a strong leadership style, excellent communication skills, and the ability to motivate staff to achieve personal and business objectives.

What We Offer

RACQ offers a range of benefits, including financial benefits, discounts on banking and insurance products, paid volunteer leave, and a range of flexible working and leave options. We are committed to ensuring that every employee has access to flexibility in their role and encourages all candidates to discuss what flexibility means to them.

Why Join RACQ?

RACQ is a dynamic and evolving organization that is committed to delivering better, smarter solutions for Queenslanders. We are passionate about building a diverse and inclusive workplace and are committed to inclusion, particularly for people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability-related barriers in securing employment.



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