Team Manager Motor Claims
2 weeks ago
We are seeking a highly skilled and experienced Team Manager to lead our Motor Claims team at RACQ. As a Team Manager, you will be responsible for providing strong leadership and direction to meet operational performance goals and engagement objectives.
Key Responsibilities:
- Provide leadership and direction to the Motor Claims team to achieve operational performance goals and engagement objectives.
- Take charge of day-to-day operations, ensuring efficient claims handling, maintaining quality standards, and delivering exceptional member experiences.
- Effectively manage priorities, create focus, support capability development, and remove barriers to ensure the team achieves desired outcomes.
- Identify and implement continuous improvement initiatives and maintain collaborative relationships with relevant stakeholders.
About You
We are looking for a skilled leader with at least 2-5 years of relevant experience in leading a large team. You will have strong leadership and a high level of proven ability to motivate staff to achieve personal and business objectives. You will also have demonstrated experience in identifying, creating, developing, and maintaining effective relationships, as well as a member-focused mindset, high empathy, and service delivery.
What We Offer
RACQ offers a range of benefits, including financial benefits and discounts on a range of banking, assistance, and insurance products. We also offer flexible working and leave options, parental leave, purchased leave, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave, and access to wellbeing initiatives such as yoga, mindfulness, and a free and confidential Employee Assistance Program (EAP).
Why Join RACQ?
RACQ is a dynamic and evolving organization that is committed to delivering better, smarter solutions that deliver more security and prosperity for Queenslanders. We are passionate about building a diverse and inclusive workplace and are committed to inclusion, particularly for people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability-related barriers in securing employment.
-
Team Manager Motor Claims
2 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly skilled and experienced Team Manager to lead our Motor Claims team at RACQ. As a Team Manager, you will be responsible for providing strong leadership and direction to meet operational performance goals and engagement objectives.Key Responsibilities:Provide leadership and direction to the Motor Claims team to achieve...
-
Team Manager Motor Claims
2 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly skilled and experienced Team Manager to lead our Motor Claims team at RACQ. As a Team Manager, you will be responsible for providing strong leadership and direction to meet operational performance goals and engagement objectives.Key Responsibilities:Provide leadership and direction to the Motor Claims team to achieve...
-
Team Lead Motor Claims Specialist
6 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a skilled Team Manager to lead our Motor Claims team. As a Team Manager, you will be responsible for providing strong leadership and direction to meet operational performance goals and engagement objectives.Key ResponsibilitiesProvide leadership and direction to the Motor Claims teamEnsure efficient claims handling and maintain...
-
Claims Management Officer
7 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a skilled Claims Management Officer to join our Motor Claims Recovery team in a permanent full-time role. As a Claims Management Officer, you will be responsible for managing a portfolio of claims, identifying recovery and settlement opportunities, and liaising with internal and external stakeholders.Key Responsibilities:Manage a...
-
Claims Management Officer
2 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the Role:We are seeking enthusiastic individuals to manage a portfolio of claims in our Motor Claims Recovery or Motor Settlements teams. The successful candidates will identify recovery and settlement opportunities, liaise with internal and external stakeholders, manage complex liability claims, and make financial decisions in a collaborative team...
-
Motor Claims Management Specialist
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeClaims Management Officer – Motor Claims Position Overview As a Claims Management Officer, you will play a vital role in supporting our members during their times of need. Your responsibilities will include: Managing claims from initiation to resolution, ensuring a seamless experience for our members. Engaging with clients to provide assistance...
-
Team Manager Motor Claims
2 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly skilled and experienced Team Manager to lead our Motor Claims team. As a Team Manager, you will be responsible for providing strong leadership and direction to meet operational performance goals and engagement objectives.You will take charge of the day-to-day operations, ensuring efficient claims handling, maintaining...
-
Motor Claims Management Specialist
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeClaims Management Officer – Motor Claims Position Overview Competitive remuneration package with additional benefits Full-time commitment of 37.5 hours per week, with a flexible roster Rotating schedules available to accommodate work-life balance Initial onsite presence required, with potential for remote work after a designated period At RACQ,...
-
Motor Claims Management Specialist
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeClaims Management Officer – Motor Claims Role Overview Competitive remuneration package including superannuation and penalty rates Full-time position with a commitment of 37.5 hours per week, organized over a flexible 7-day schedule Rotational shifts available, providing coverage from early morning to evening throughout the week Initial onsite...
-
Claims Management Officer
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly skilled and motivated Claims Management Officer to join our team. As a Claims Management Officer, you will be responsible for managing claims from inception to resolution, ensuring that our members receive a high level of service and support during their time of need.About YouTo be successful in this role, you will need...
-
Claims Management Officer
1 month ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for proactively managing claims, ensuring our members have a positive experience in their time of need.About YouYou will have excellent customer service skills and a desire to help...
-
Claims Management Officer
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for managing claims from inception to settlement, ensuring a positive experience for our members.About YouYou will have excellent customer service skills and a desire to help...
-
Claims Management Officer
1 month ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for proactively managing claims, ensuring our members have a positive experience in their time of need.About YouYou will have excellent customer service skills and a desire to help...
-
Claims Management Officer
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for managing claims from inception to settlement, ensuring a positive experience for our members.About YouYou will have excellent customer service skills and a desire to help...
-
Claims Management Officer
2 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for managing claims from inception to settlement, ensuring our members receive a positive experience during their time of need.About YouYou will have excellent customer service skills...
-
Claims Management Officer
2 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for managing claims from inception to settlement, ensuring a positive experience for our members.About YouYou will have excellent customer service skills and a desire to help...
-
Claims Management Officer
1 month ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for managing claims from inception to settlement, ensuring a positive experience for our members.About YouYou will have excellent customer service skills and a desire to help...
-
Claims Management Officer
1 month ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for managing claims from inception to settlement, ensuring a positive experience for our members.About YouYou will have excellent customer service skills and a desire to help...
-
Claims Management Officer
1 month ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for managing claims from inception to settlement, ensuring a positive experience for our members.About YouYou will have excellent customer service skills and a desire to help...
-
Claims Management Officer
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for managing claims from inception to settlement, ensuring a positive experience for our members.About YouYou will have excellent customer service skills and a desire to help...
