Sales Growth Manager

4 days ago

Adelaide, South Australia beBeeOpportunity Full time $45,000 - $60,000

Job Overview

A motivated leader with a commitment to excellence, drive to foster a vibrant community, and enthusiasm for health and fitness. The Sales Manager will play a key role in driving growth and revenue by leading the sales team, managing new appointments, and providing exceptional service to enhance the member experience.

About Us

Our organization is passionate about health and wellness, inspiring others to discover their own passion for it. We seek a dynamic and results-driven Sales Manager to join our team and drive growth and revenue.

Key Responsibilities
  • Sales and Member Engagement: Manage new appointments/tours, customize each interaction, and conduct structured communication.
  • Follow up with no-shows and non-members to address concerns and re-book appointments.
  • Evaluate and adjust sales strategy and activity based on performance trends.
  • Confirm next day's appointments with a personalized approach to minimize cancellations.
  • Plan and execute 'call drives' to proactively reach out to potential prospects and schedule appointments.
  • Capture data and outcomes of calls, appointments, and tours using company systems.
Lead Generation And Conversion
  • Explore new lead generation avenues, such as partnerships and events.
  • Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members.
  • Ensure exceptional service to enhance the member experience and encourage referrals.
Team Development And Training
  • Conduct regular meetings to coach, motivate, and develop the team.
  • Provide instant feedback to team members who do not offer exceptional service.
  • Guide new joiners towards personalized 1-1 sessions or group exercise classes.
  • Provide comprehensive training on the 'Member Experience' focusing on personalized tours.
Operational Excellence
  • Uphold operational excellence in all interactions.
  • Always adhere to company policies and procedures.
Duty Management
  • Ensure a great welcome and experience for every member at every opportunity.
  • Deliver an excellent member experience and tour every time for every guest.
  • Steer members to classes and book 1-1 sessions.
  • Maintain high standards of cleanliness and hygiene in the facility.
  • Lead on the safety of the facility, ensuring compliance with all regulations.
  • Ensure all staff are clear on their responsibilities and tasks per shift.
  • Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What's In It For You
  • Bonus Scheme: Competitive bonus structure based on facility performance and individual KPIs.
  • Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
  • Health and Wellness: Complimentary membership for you and discount for family member.
  • Professional Development: Opportunities for ongoing professional development and career advancement.

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