Technical Team Lead Position for Growth and Innovation

1 month ago


Melbourne, Victoria, Australia Simpro Software Pty Ltd Full time

About the Role

We are seeking an exceptional Technical Team Lead to join our team at Simpro Software Pty Ltd. This is a unique opportunity to oversee day-to-day operations, provide guidance, and support direct reports in their roles as people managers.

As a Technical Team Lead, you will be responsible for providing operational oversight and support for your direct reports, collaborating with the leadership team, driving team performance, and adopting the company's defining objectives.

You will also be required to mentor, coach, and provide development opportunities for your team members, triage customer challenges, maintain an advanced knowledge of products and services, and build relationships with other areas of the business and the wider Simpro group.

About You

To be successful in this role, you will need to have proven experience in a SaaS or tech-focused environment, managing and developing high-performing teams. You should possess excellent organizational and time-management skills, be able to oversee multiple projects with competing deadlines, and demonstrate a proactive approach to learning and staying up-to-date on product changes.

A strategic approach to resolving customer issues efficiently and empathetically, ensuring customer satisfaction and loyalty, is also essential. Additionally, you will need to be familiar with tracking and analyzing KPIs and performance metrics, with a strong ability to use data to drive continuous improvement.

What We Offer

As a Technical Team Lead at Simpro Software Pty Ltd, you can expect a competitive salary package ranging from $120,000 to $180,000 per annum, depending on your level of experience and qualifications. Our company culture values growth-mindedness, accountability, and celebration of success, and we encourage applications from individuals who share these values.

We are an equal opportunity employer with a best-of-class onboarding program and supportive team environments. We welcome diversity and inclusion in the workplace and encourage Aboriginals, Torres Strait Islanders, and minority groups to apply.



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