Front Office Supervisor

4 weeks ago


Port Douglas, Queensland, Australia Travel + Leisure Co Full time
Be Part of a Global Team

At Travel + Leisure Co., we're passionate about putting the world on vacation. As a Front Office Supervisor, you'll play a key role in delivering exceptional customer experiences for our guests. With a focus on teamwork and collaboration, you'll work closely with our global team to ensure seamless operations and exceed guest expectations.

Key Responsibilities
  • Lead a team of front office staff to provide exceptional customer service and ensure efficient day-to-day operations
  • Manage guest issues and concerns in a professional and timely manner
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with other departments to ensure seamless operations and achieve business objectives
What We Offer
  • A dynamic and inclusive work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to work with a global team and contribute to a company that's passionate about putting the world on vacation
Requirements
  • Proven experience in a front office or customer service role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills


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