
Cinema Operations Manager
2 days ago
The Cinema Operations Manager is responsible for overseeing the day-to-day operations of a cinema complex. This includes supervising employees, assisting with training, and ensuring exceptional customer service across all departments.
The role involves:
- Supervising employees at different levels and assisting with their training and development.
- Monitoring on-screen presentation and addressing any technical issues that arise.
- Operating the cinema location in accordance with company procedures and maintaining an understanding of company policies and protocols.
- Maintaining high standards of customer service across all departments to ensure a consistently excellent experience for patrons.
- Implementing safety protocols and procedures to minimize risks and promote a safe working environment.
Key responsibilities include:
- Managing cash handling and payroll procedures.
- Upholding staff productivity during shifts and identifying areas for improvement.
- Conducting training sessions and promoting effective communication within the team.
Required qualifications and skills include:
- Cinema Worker Level 3 or 4 with supervisory experience.
- Retail and Food and Beverage experience.
- Strong interpersonal skills and relationship building abilities.
Additionally, this role requires strong decision-making skills and the ability to work effectively in a fast-paced environment.
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