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Cinema Supervisor
3 weeks ago
Oversee the daily operations of a cinema complex, ensuring exceptional customer service standards are maintained. This senior position involves supervising staff at all levels, assisting with training and quality control techniques, and monitoring customer service to address any issues promptly.
Main Responsibilities:
- Lead a team of employees, providing guidance and support to ensure seamless operation of the cinema complex.
- Develop and implement effective training programs to enhance employee skills and knowledge.
- Monitor and maintain high standards of customer service, addressing any concerns or complaints in a timely manner.
- Perform administrative tasks, including reporting, payroll management, and stock control.
- Exercise discretion in resolving operational issues, making informed decisions to drive business success.
Operational Expectations:
- Ensure the cinema complex operates efficiently, maintaining a safe and secure working environment for employees and customers alike.
- Assume responsibility for administration, maintenance, and security, taking proactive measures to prevent potential issues.
- Maintain accurate records and reports, providing regular updates to stakeholders as needed.
