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3 weeks ago
As a key member of our store leadership team, the Floor Lead plays a pivotal role in driving customer engagement through personalized service and innovative sales strategies.
About The Role- Champion exceptional customer service standards and coach team members to achieve their goals.
- Manage sales floor operations and ensure all performance metrics are consistently met.
- Support operational workflows, including opening and closing the store and managing inventory tasks.
- Collaborate with the Visual Lead to maintain visual merchandising standards and improve sales environments.
- Demonstrate experience in a high-volume retail environment, managing a busy sales floor effectively.
- Possess excellent organizational and analytical skills, identifying challenges and developing actionable plans.
- Deliver memorable and personalized interactions with clients.
- Show adaptability, creativity, and quick thinking in a dynamic retail setting.
- Meet physical demands, standing for extended periods and lifting items up to 50 lbs.
