Patient Experience Liaison

2 weeks ago

Wollongong, New South Wales, Australia beBeeExperience Full time $80,000 - $99,999
Job Title:

The Patient Experience Officer is a crucial role that focuses on delivering an exceptional patient experience.

This position requires effective communication skills to interact with patients, carers and clinical staff in the Emergency Department waiting room.

The ideal candidate will be able to improve patient flow by ensuring seamless communication between these groups.

Key aspects of this role include enhancing patient engagement, streamlining care pathways and fostering a supportive environment for patients.

Effective collaboration with clinical teams is essential for the success of this position.

Requirements:
  • A strong ability to communicate effectively with patients, carers and clinical staff
  • Excellent interpersonal and problem-solving skills
  • Ability to work collaboratively as part of a multidisciplinary team
Benefits:
  • Competitive salary package
  • Opportunities for professional growth and development
  • A positive and supportive work environment

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