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Client Services Liaison
2 months ago
About Greencross Vets
Greencross Vets is a leading provider of veterinary services, dedicated to delivering exceptional care to our clients and their pets.
Job Summary
We are seeking a highly skilled and experienced Client Services Representative to join our team at Greencross Vets. As the face of our organization, you will be responsible for providing exceptional customer service to our clients, staff, and referring veterinarians.
Key Responsibilities
- Client Service
- Provide exceptional customer service to clients, staff, and referring veterinarians
- Respond to client inquiries and concerns in a timely and professional manner
- Scheduling and Coordination
- Schedule appointments and manage client schedules
- Coordinate with veterinarians and support staff to ensure seamless client care
- Administrative Tasks
- Maintain accurate client files and records
- Process payments and manage accounts
- Perform daily reconciliation of accounts
Requirements
- Initiative and Adaptability
- Ability to multitask and work in a fast-paced environment
- Proactive approach to problem-solving and client service
- Communication Skills
- Excellent written and verbal communication skills
- Ability to communicate effectively with clients, staff, and veterinarians
- Teamwork and Collaboration
- Ability to work effectively in a team environment
- Collaborate with veterinarians and support staff to ensure exceptional client care
What We Offer
Greencross Vets offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
