Veterinary Client Liaison

1 month ago


Glen Waverley, Victoria, Australia Greencross Vets Full time

Job Title: Client Services Representative

Company Overview: Greencross Vets is a leading veterinary specialist centre providing exceptional care to clients and their pets.

Job Summary: We are seeking a highly skilled and experienced Client Services Representative to join our team at Glen Waverley. As the face of our practice, you will be responsible for providing exceptional customer service to clients, staff, and referring veterinarians.

Key Responsibilities:

  • Provide exceptional customer service to clients, staff, and referring veterinarians
  • Answer telephones and respond to internal and external email communications
  • Schedule appointments and maintain accurate client files
  • Organise post and couriers, and accept and finalise payments
  • Accurately reconcile daily accounts

Requirements:

  • Initiative and adaptability to multitask and work in a fast-paced environment
  • Attention to detail and time management skills
  • Professional levels of communication, written and oral
  • Ability to work well within a team and provide a calm and empathetic approach to work

What We Offer:

  • A fun and supportive work environment
  • Above award wage
  • Opportunity to work closely with all specialty departments

How to Apply: If you are a motivated and experienced individual looking for a new challenge, please forward your cover letter and resume via the link provided.



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