Receptionist - Patient Services Coordinator

4 weeks ago


Ballarat Central, Victoria, Australia Ballarat Health Services Full time

About the Role

This position is responsible for processing patient admissions and discharges at Ballarat Health Services. It includes reception, patient registration, and supporting the patient journey administratively.

The successful candidate will provide a professional, patient-centric approach to service delivery, manage the administration of a patient's episode of care, and demonstrate the ability to manage and prioritize multiple tasks.

Key Responsibilities

  • Provide exceptional customer service and support to patients and their families.
  • Manage patient registration and admission processes, ensuring accurate and timely completion.
  • Process patient movements and support the patient journey administratively.

Skills & Experience

  • High level of computer skills and proficiency in various software applications.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.

About Ballarat Health Services

Ballarat Health Services provides healthcare to a large region, with a mission to deliver sustainable healthcare tailored to evolving community and workforce needs.

Culture & Benefits

  • Flexible work arrangements and purchase leave opportunities.
  • Salary packaging for living expenses.
  • Access to staff fitness programs and recognition programs.


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