Healthcare Professional
4 weeks ago
About the Role
This position is responsible for processing emergency attendances and admissions to Grampians Health Ballarat. The role includes reception, patient registration, and supporting the patient journey administratively.
The successful applicant will have the ability to work across a 24/7 rotating roster, including ED reception, admissions, and private patient liaison. They will also be required to work flexibly to cover unplanned and planned leave.
Key Responsibilities
- Provide a professional, patient-focused approach, managing the entire care episode from emergency attendance to discharge.
- Accurately input and update patient information in the IBA webPAS system.
- Maintain strict patient confidentiality and demonstrate proficiency in using hospital systems.
- Foster strong working relationships with colleagues and participate in the Patient Services roster.
- Commit to ongoing learning and identify improvement opportunities.
Requirements
- Excellent customer service skills.
- Meticulous data capture and accuracy.
- Ability to work well under pressure in a fast-paced environment.
- High-level computer skills, including accurate data entry and proficiency in various applications.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham, and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs.
Culture & Benefits
- Flexible work arrangements and purchase leave opportunities.
- Salary packaging for living expenses.
- Access to Staff Fitness program.
- Staff rewards and recognition programs.
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