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Technology Support Specialist for Live Events

3 weeks ago


Brisbane, Queensland, Australia beBeeEvent Full time $90,000 - $120,000
IT Event Administrator Job Description

We are seeking a highly skilled IT Event Administrator to support our live events nationwide. The ideal candidate will have at least one year of experience in L1/L2 support, field service, or multi-site support.

About the Role:

  • Develop and implement IT solutions for diverse events
  • Provide on-site technical assistance and client interaction
  • Manage Windows operating systems (Windows 10/11, IoT, Server 2019/2022)
  • Install point-of-sale systems, printers, and electronic funds transfer points at venues
  • Maintain ticketing and access control infrastructure
  • Schedule regular maintenance and respond to urgent issues
  • Utilize issue tracking and reporting tools
  • Support and maintain servers, switches, and wireless access points
  • Configure virtual private networks and network services for events

Client and Venue Management:

  • Collaborate professionally with clients
  • Offer support during high-pressure events
  • Maintain accurate records and documentation
  • Respond promptly to service requests

Requirements:

  • Australian driver's license
  • Willingness to travel
  • Experience working in entertainment venues preferred