Highly Skilled Parliamentary Attendant Opportunity

1 month ago

Canberra, ACT, Australia Department of the House of Representatives Full time

We are seeking highly skilled individuals to join our team as Messengerial Attendants at the Department of the House of Representatives in Canberra. As a key member of our support staff, you will be responsible for providing high-quality service and administrative support to a wide range of clients at Parliament House.

Key Responsibilities:
  • Setting up and clearing the Chamber and Federation Chamber on sitting days
  • Delivering and distributing parliamentary papers
  • Delivering messages and collecting and delivering mail and other goods to clients or courier duties
  • Setting up Committee rooms for hearings and meetings
  • Distributing furniture, equipment, and stores within the department
  • Providing advice and support to Members on the use of the COMCAR shuttle and coordinating the number, task, and release of vehicles allocated to the shuttle
  • Providing directory assistance to staff and visitors to Parliament House
  • Escorting visitors and delegations

You may also be called upon to assist with managing an incident in the Chamber or Federation Chamber and will be provided with First Aid training. Messengerial Attendants undertake rostered work and overtime at short notice, and may be required to move between the duties listed according to work requirements.

Requirements:
  • Enthusiastic individuals who enjoy working with others and providing high-quality support and services
  • Ability to work in a small team with limited supervision
  • Ability to work under pressure and meet deadlines while following rules, policies, and procedures
  • Quickly acquire a good working knowledge of parliamentary practices and procedures
  • Strong communication skills with a wide range of clients
  • Organised and able to use a range of ICT applications
  • Personal qualities of tact, courtesy, and discretion in a sensitive client service environment

Messengerial Attendants are required to obtain and maintain a Baseline Security Clearance. Maintenance of a security clearance at this level is essential to the role, and failure to maintain a security clearance at this level may result in termination of employment.

Estimated Salary:

A competitive salary of approximately $60,000 - $80,000 per annum (based on location and experience)

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