Workshop Logistics Coordinator

4 days ago


Eastern Creek, Western Australia Milwaukee Tool Full time

About Milwaukee Tool

Milwaukee Tool is a leading manufacturer of professional-grade power tools and hand tools. Our company is committed to delivering innovative solutions that meet the needs of our customers.

Job Summary

We are seeking a highly organized and detail-oriented Workshop Logistics Coordinator to join our team in Eastern Creek, NSW. As a key member of our service operations team, you will be responsible for maximizing workshop efficiencies and providing exceptional customer service.

Key Responsibilities

  • Manage the receipt and dispatch of tools and spare parts, ensuring accurate and timely processing.
  • Provide excellent customer service via phone and email, responding to inquiries and resolving issues in a professional manner.
  • Coordinate with the After-Sales support team to obtain claim information and allocate tools and spare parts accordingly.
  • Perform various warehouse duties, including unpacking, packing, and inventory management.
  • Collaborate with the service operations team to ensure seamless workflow and efficient use of resources.

Requirements

  • Experience using SAP, C4C, Salesforce, or similar technology platforms (preferred but not essential).
  • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Strong communication and interpersonal skills, with a positive and enthusiastic attitude.
  • Ability to demonstrate initiative and take ownership of tasks and projects.
  • Solid attention to detail and ability to maintain accurate records.

What We Offer

Milwaukee Tool offers a range of benefits and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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