Risk and Compliance Professional
2 weeks ago
We're seeking an experienced professional to join our team as a Senior Manager Business Controls. This exciting opportunity allows you to shape a new business model, combining the fast-paced challenges of a start-up with the foundations of a major financial institution.
As a key member of our risk and compliance management team, you'll play a critical role in identifying, assessing, and mitigating risks across the end-to-end customer journey. You'll work closely with stakeholders to set key risk indicators, thresholds, and triggers, and develop effective compliance plans to ensure regulatory requirements are met.
You'll have a strong understanding of operational risk and compliance, with a proven track record of delivering robust control frameworks and governance structures. Your expertise in design and distribution obligations, complaints compliance, and regulatory frameworks will be invaluable in ensuring we maintain a strong reputation and deliver excellent customer outcomes.
Key responsibilities- Represent risk and compliance management in projects relating to onboarding of additional embedded finance partners.
- Coordinate risk and control identification (and testing) across the end-to-end customer journey for the bank and embedded distribution partners.
- Perform and oversee risk assessments and maintain a robust divisional risk profile.
- Advise on and monitor compliance with design and distribution obligations, complaints management, and regulatory requirements for new embedded distribution partners.
- Provide training and guidance to embedded distribution partner organisations on risk and compliance requirements.
- Track and respond to risk events, incidents, and breaches internally and across partner organisations.
- Work with stakeholders to set key risk indicators (KRIs), thresholds, and triggers.
- Perform obligation assessments and produce compliance plans.
- Oversee management of issues, incidents, and action plans, logging, allocating, tracking, updating, and escalating as required.
- Minimum 10 years in financial services with a strong understanding of operational risk and compliance.
- Demonstrated experience in a Risk and Business Controls function with a robust control framework.
- Solid understanding of risk governance and reporting requirements for a financial institution.
- Deep understanding of design and distribution obligations, complaints compliance, and regulatory frameworks.
- Ability to operate in ambiguity and balance commercial and regulatory priorities.
- Senior stakeholder management experience with the ability to influence with professionalism and clarity.
- Experience in both Retail Banking and Business Banking is highly desirable.
We offer a range of benefits including development and wellbeing support, study leave, wellbeing coaching, wellbeing programs, and flexibility to work from home two days a week.
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