Pathways Team Leader

10 hours ago

Mount Druitt, New South Wales, Australia BaptistCare Full time
About the Role

BaptistCare is seeking a highly skilled and compassionate Pathways Team Leader to join our team. As a key member of our community services team, you will provide leadership and support to our team members, ensuring they deliver high-quality, integrated care to vulnerable and marginalized communities.

Key Responsibilities
  • Provide team leadership and guidance to ensure the delivery of holistic, person-centered support services.
  • Oversee the management of a multidisciplinary team, including students and volunteers, to ensure effective collaboration and service delivery.
  • Develop and maintain relationships with internal and external stakeholders to ensure seamless service delivery and community engagement.
  • Collaborate with local stakeholders to build strong relationships and partnerships that benefit clients and communities.
  • Provide guidance and support to team members during client crises, leveraging problem-solving skills, high-level client intervention skills, advocacy skills, and knowledge of the service sector to drive successful outcomes.
Requirements
  • Relevant degree or diploma in community services, counseling, social work, or a related field.
  • Minimum of three years' experience working in a counseling and/or community-based case worker role.
  • Mental Health First Aid accreditation, Trauma-Informed Care training, or willingness to participate in training.
  • Child Protection training/knowledge/experience.
  • Ability to work within an integrated approach that is person-centered and includes strengths-based and narrative practices.
  • Ability to manage relationships with internal and external stakeholders.
  • Experience working with and understanding the issues impacting Aboriginal and Torres Strait Islander peoples.
  • Experience working with women from CALD backgrounds (sex workers, DV, LGBT+ communities) or individuals who may be experiencing complex concerns.
  • Demonstrate a deep understanding and appreciation of BaptistCare's Christian identity and enthusiastically promote the organization's values through every interaction at work.
  • Demonstrate understanding of DFV, suicidality, self-harm, and risk screening.
  • Sound understanding of group program delivery, counseling, and support service delivery.
  • Possess exceptional interpersonal skills and thrive in dynamic, diverse community environments, adapting to new challenges and opportunities with ease.
  • Collaborate seamlessly with multiple teams, projects, and contexts, utilizing strong negotiation and conflict management skills to achieve successful outcomes.
  • Hold a current NSW Driver's License.
  • Hold a current Working with Children Check.
  • Hold a current First Aid Certificate or be willing to obtain a First Aid Certificate.
About Us

BaptistCare is a leading for-purpose Christian-based care organization that supports thousands of people across more than 100 locations in NSW, ACT, and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers. We create strong and caring communities and place people at the center of all we do.

We love what we do and the communities we help. With us, you can deliver life-transforming care, create a career you'll love, and join a team who make a difference.

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