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Hotel Operations Manager

1 month ago

Sydney, New South Wales, Australia Marriott International Full time

Hotel Operations Manager

As a Hotel Operations Manager at Marriott International, you will be responsible for ensuring the quality and standards of the hotel are met. This includes managing day-to-day operations, supervising crew staffing levels, and handling complaints and grievances. You will also be responsible for assisting guests with check-in and departure, and providing a thoughtful and energetic approach to customer service.

About the Role

  • Manage day-to-day operations and ensure the quality and standards of the hotel are met
  • Assist guests with check-in and departure
  • Handle complaints and grievances
  • Supervise crew staffing levels
  • Provide a thoughtful and energetic approach to customer service

About You

  • Experience with OPERA property management system or similar
  • Relevant experience in a similar managerial role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment

Our Perks

  • Exclusive staff discounts on food and beverage and hotel rooms
  • Flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
  • Internationally recognised training programs, unlimited strategic development and exciting career opportunities
  • Genuine care for associates' physical, emotional and financial wellbeing
  • Opportunity to receive Employee Referral Incentives