Front-Line Service Excellence Professional

2 days ago

Canberra, ACT, Australia beBeeExperience Full time $90,000 - $120,000
Client Experience Specialist Opportunity

We are seeking a Client Experience Specialist to cultivate exceptional experiences for our clients and clinicians. This pivotal role requires strong interpersonal skills and the ability to build rapport with clients.

The ideal candidate will have experience in a similar front-of-house role, including scheduling client appointments and answering client queries. They will also possess excellent communication and presentation skills.

This is an exciting opportunity to develop skills and progress your career in a dynamic team environment. Our benefits include:

  • Discounted aesthetic treatments and products
  • Reward and recognition programs
  • Salary packaging
  • A luxurious and modern work environment
  • Ongoing professional development through our Artisan Academy
  • Paid parental leave after 12 months continuous service
  • Quarterly team social events

Key Responsibilities:

- Provide exceptional customer service to clients and clinicians

- Build and maintain strong relationships with clients

- Maintain accurate client records

- Work autonomously with competing priorities

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