Healthcare Navigator

2 weeks ago

Sydney, New South Wales, Australia beBeeNurse Full time $80,000 - $100,000

Job Opportunity: We are seeking an experienced Registered Nurse to assist people who contact us for clinical advice and support.

">Triage Nurse Role

We are looking for a passionate Triage Nurse to join our team. As a key member of the Nurse Triage team, you will work from home with flexible hours and rosters. This role can be based anywhere in Australia, including regional or rural areas. You will have the opportunity to assist clients and employees across Australia, promoting a healthier way of working while maintaining performance and customer satisfaction.

Key Responsibilities:
  1. Assist people who contact us for clinical advice and support following a triage
  2. Provide appropriate health information and/or provider referral if needed
Requirements:

To be successful in this role, you will need:

  • A minimum of three years full-time equivalent recent nursing experience as a Registered Nurse Division 1
  • Current AHPRA registration and no notations
  • Varied nursing background with substantial public contact (e.g., A&E, Paediatrics, Community Care, Acute Medical/Surgical)
  • Confidence in delivering high-standard customer service in a call centre environment
  • Ability to work autonomously to resolve problems; comfortable with computerised patient management systems
  • Excellent written and verbal communication; strong nursing assessment skills
  • Availability to work weekends and nights
  • Comfort with virtual communication platforms (audio/video, chat, IM, collaboration software)
  • Commitment to continuing professional development and experience in a corporate environment

At our company, we value diversity and encourage applications from Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ communities. We also require all employees in face-to-face healthcare roles to be fully vaccinated for COVID-19 as a condition of employment.

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