Regional Services Director

1 week ago

Mascot, Australia BGIS Full time
Regional Services Manager Job Description

About the Role

This is a challenging opportunity to lead a team of operations professionals responsible for delivering high-quality services to clients. As Regional Services Manager, you will be accountable for the day-to-day management and operational delivery of services throughout your allocated region.

Key Responsibilities

  1. Manage and oversee the delivery of services to clients, ensuring high-quality results and excellent customer satisfaction.
  2. Lead and motivate a team of operations professionals, providing guidance, support, and development opportunities.
  3. Develop and implement strategies to improve operational efficiency, reduce costs, and enhance service delivery.
  4. Collaborate with stakeholders, including clients, colleagues, and external partners, to achieve shared goals and objectives.
  5. Ensure compliance with relevant laws, regulations, and company policies.

Requirements

To be successful in this role, you will need:

  1. Strong leadership and management skills, with experience in leading high-performing teams.
  2. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  3. Proven ability to develop and implement successful strategies, with a focus on operational efficiency and customer satisfaction.
  4. Knowledge of relevant laws, regulations, and company policies, with the ability to ensure compliance.
  5. Strong business acumen, with the ability to analyze data and make informed decisions.

Qualifications and Experience

Applicants should have:

  1. Formal tertiary qualifications in a relevant field, such as business, management, or a related discipline.
  2. Relevant industry experience, with a strong track record of leadership and management success.
  3. Proven ability to work in a fast-paced, dynamic environment, with a focus on delivering high-quality results.

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